Positive active.com experience
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Member
702 days
TriSooner posted 7 weeks ago.
hipfan wrote:
Maybee I was lucky.
Maybe it was because you signed up for a 70.3 and not a 140.6 :) I'm glad you got in, but I think the scorn directed at Active comes from their inability to handle demand traffic when full Ironman registration opens up. I know from experience that their site will time-out and freeze-up at random intervals during registration for fulls. Oh, and they suck too because of their exorbidant convenience fees.
5783
Member
2081 days
beads1985 posted 7 weeks ago.
TriSooner wrote:
hipfan wrote:Maybee I was lucky.Maybe it was because you signed up for a 70.3 and not a 140.6 :) I'm glad you got in, but I think the scorn directed at Active comes from their inability to handle demand traffic when full Ironman registration opens up. I know from experience that their site will time-out and freeze-up at random intervals during registration for fulls. Oh, and they suck too because of their exorbidant convenience fees.
I think the fees are worse than the freeze outs.
They have been steadily been increasing since I first used them in 2003.
Of course event prices have been increasing too, so everybody is looking to gouge you!
'Nothing to it, but to do it!'
429
Member
380 days
wannakona posted 7 weeks ago.
+1 to fees - they suck
I volunteered for IM and signed up the next morning and couldn't understand why they were charging $26 extra for processing/convenience, i'm not really sure what they call it, fee.
Then they tell you to go online later on and finish registering, so i went online and active.com charged me another $26. I sent email to IM contacts and Active to ask why they charged 2 times the same fee.
They did refund $26 back.
But i still don't understand what those fees are for. Convenience? Processing? ... yes it's convenient, but if i can save and register over the phone then i would rather do that. Processing? what processing? everything is done electronically, no human interaction involved, all they have to do is look at the bank account statement.
But if you just don't pay attention to some of those problems then active.com is pretty convenient
Konstantin
Facebook
TriBug.com
333
Member
661 days
chekmarks posted 7 weeks ago.
"convenience fees" what a load of malarkey. convenient for who? what is convenient about it? If you come to my house and sell me the registration while i'm sitting on the couch, that's convenient. If you offer to lower the price to accommodate your ridiculous fee, that is also convenient. If you are just charging me because there is no other way to register, call it a fee. not a convenience fee.
I bought tickets for the leadville film and the online site wanted to charge me a 30% fee! I went to the theater, since it was close to my house anyways, and somehow, they also charged a convenience fee. I CAME TO YOU. IT IS THE OPPOSITE OF CONVENIENCE!
5783
Member
2081 days
beads1985 posted 7 weeks ago.
chekmarks wrote:
repost sorry
Well they conveniently printed the ticket for you, I guess ;-P
'Nothing to it, but to do it!'
429
Member
380 days
wannakona posted 7 weeks ago.
well it is pretty convenient for active.com ;)
Konstantin
Facebook
TriBug.com
So I signed up for my first M-Dot race today (Calgary 70.3), and was really nervous with all of the comments I have read about active.com. I was pleasently suprised. I got in, registered, got out without any incednt or wait.
I didn't like the membership/free magazine scams. But I read the fine print and declined.
Maybee I was lucky.
Cheers.