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wetsuit!

chekmarks's picture
Posts
175
Member
308 days
started by chekmarks on August 7, 2008

i wasn't going to post about this, but after my experience at colorado multisport I felt like i should probably say something. when people refer to this as a 'family' it is not just a nice symbol. the suit I had wanted was out of stock (blue70 synergie), but they had plenty of the helix. however, that was just too much to pay. the person helping me was almost apologetic, and seemed bummed that they couldn't get me in the suit i wanted. they told me to try the helix and if it fit and I liked it they'd make the price work. well, it fit, obviously i loved it and at the end of the day it was only $40 more out of my pocket. great suit, great store, super nice employees. hope everyone is doing well!

diva_mom's picture
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337
Member
267 days
diva_mom posted 16 weeks ago.

that's a great story.

Don't be so easy on yourself 'cause this one might be all that you have left

trigirltina2's picture
Posts
464
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154 days
trigirltina2 posted 16 weeks ago.

Great customer service..

jtrimom's picture
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600
Member
196 days
jtrimom posted 16 weeks ago.

I wish that was the standard of customer service, but kudos to them!...and awesome for you

zagfan's picture
Posts
187
Member
195 days
zagfan posted 16 weeks ago.

Thanks for the story. I plan to make the trip up to CMS next summer to get my first tri bike b/c I've heard so many good things about them. Hearing this story just confirms others views on CMS.

beads1985's picture
Posts
4949
Member
1727 days
beads1985 posted 16 weeks ago.

Cool, glad it worked out for you. Some stores are better than others and do help you out.

Nothing to it, but to do it