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Garmin Forerunner 301 problems

RunMDC's picture
Posts
49
Member
148 days
started by RunMDC on July 9, 2008

Has anyone else had their heart rate monitor just up and quite on them? I changed the battery in mine and now it won't work at all. It won't pick up any readings what so ever. Its been 3 weeks and I have tried everything (including what Garmin says to do to troubleshoot the unit).

Before I give up and send it to the company for repair and an $80 fee I wanted to see if anyone had a fix.

Thanks

RV's picture
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3354
Member
1401 days
RV posted 19 weeks ago.

Ya, mine did that - I ended up just swapping it out with Garmin. They have a quick turn around.

Are you out of warranty? They did my HRM for free but was under warranty.
Another time I broke my 301 - it fell off the bike at 25mph! They fixed that and I believe I paid less than than the $80 you quoted.

RV

It takes a long time to get good. - Scott Molina
Slow is smooth; smooth is fast. - Rich Strauss

kylie's picture
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4480
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1633 days
kylie posted 19 weeks ago.

Did you make sure the battery in the strap is in the right way? I'm good at putting them in wrong.

I had the HRM strap on my 301 die at one point. Long out of warranty, but Garmin after trying to help me get it working just sent me a new strap and I've had no troubles with it since. It helped that I had a couple 301s and I found that the one strap wouldn't work with either device, while the other strap still worked with both. They were very helpful so I'd give them a call or email them before just sending it in for repairs.

M's picture
Posts
81
Member
312 days
M posted 19 weeks ago.

I had the opposite problem---the device stopped picking up the HRM. My boyfriend's would pick up my HRM; my device would not get either HRM. I called Garmin and they replaced it with a new/refurbished unit for free even though it was about a month past the official warranty end. In any case, even their $80 fee isn't too bad when you consider the cost of buying new, and it's a way to recycle.