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help me start a store

max ping's picture
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811 days
started by max ping on June 27, 2008

i am sooo sick of working for "the man". i have wanted to open my own business... and this is what i love to think about, talk about, and do.
my area has no tri stores. it also has no running stores. i want to do tri but emphasize running (because there are more runners here 9and everywhere).
give me any and all advice.
i was looking specifically for education in determining proper running shoes/analysis. when i search the web i only find this or that machine or computer program. i am wanting a source to learn how it is done, like an education program.
i am also interested in how one determines initial inventory and other costs too.
thanks for the help.

steve

tsilcyc's picture
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tsilcyc posted 1 year ago.

Why not open a Fleet Feet Sports franchise?

http://www.fleetfeetsports.com/why-franchise

http://www.entrepreneur.com/franchises/fleetfeetsports/321601-0.html

I am not affiliated with them, I just shop there.

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Anton's picture
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Anton posted 1 year ago.

I know some folks who own a Fleet Feet...It's corporate. Another incarnation of "The Man." You have their buying power, but you also have to follow their lead. Your Freedom could be limited...
Go work retail for awhile. Best way to get experience and to find out if it's for you.
I managed an outdoor shop some years ago, and grew up with parents who had their own business...
it's one hell of a lot to work.

"If e wishes to sweem in dangerous waters, oo are we to deny im?
-Chef Skinner
http://antonspath.blogspot.com

cuds's picture
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cuds posted 1 year ago.

I don't think you can really learn how to do a gait analysis on the internet - if I heard that the guy fitting me learned to do it online I would walk away. Best learned from someone who has been doing them for a while. I am EXTREMELY confident in my fitting, and learned how to do it "on the job".
Why not get a job at a running/tri store for a while to learn the ins & outs of it all. I managed one for over three years and can say if I had the money to open one I would feel pretty good about doing it.

RoughToughHough's picture
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RoughToughHough posted 1 year ago.

I worked at a running store through college. It wasn't a franchise, just a store a local runner opened several years ago that is now doing quite well. Although he had experience with physiology and PT, the analysis we did isn't actually all that complicated (which may be why you can't find much). Some shoe manufacturers may have some info for vendors but will probably include more marketing hype than useful info.

Our general assessment went like this:
- Check out the shape and structure of the person's foot, paying attention to heel and forefoot width and arch height. We tried on every type of shoe that came in so we had an idea of how each model fits.
- Ask about shin, plantar fascia, or other pains (indicators of uncorrected overpronation)
- Put customer in a pair of minimalist racing shoes and watch them run (away from you or on treadmill from behind--we had a camera on it for a while) paying attention to the movement of the foot. Basically, if it rolls inward beyond neutral (overpronates) you need a stability or motion control shoe with a strong medial post (big, usually grey, thing on the inside of these shoes), depending on severity. That's about the extent of the analysis we did (and I haven't seen much else at other stores).
Towards the end of me working there the manufacturer reps (or maybe our boss) started talking about "late stage pronation" meaning the foot just rolls in later than most of the time. The only thing they shoe companies did to fix it was extend the medial post further forward. I'm not convinced this was much other than marketing.

Related, but perhaps getting a bit off-topic: Of course, even following the industry standard approach of using the crutch of orthotics/stability/motion control to fix my issues caused by overpronation I was never able to get to the point where I could do any kind of significant mileage without being in the ice bath twice a day. I've since abandoned it in favor of a more natural running form in more minimalist shoes.

I would suggest visiting other stores and seeing how they work as much as possible before attempting to open one on your own. Studying physiology, sports medicine or a related subject, even if informally would be a great help as well, IMHO. I never did anything with ordering or finances so I can't help you there.

beads1985's picture
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beads1985 posted 1 year ago.

Welcome RoughToughHough.
That was some pretty informative advice.
I would agree having some sort of sports or exercise physiology backround would be helpful.
Working in a good store would give you the grunt work background and experience you are looking for.

'Nothing to it, but to do it!'

max ping's picture
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811 days
max ping posted 1 year ago.

i have read a couple of articles online about specialized running stores all claiming difficulty in competing with online shoe sales. if analysis is all roughtough said and nothing more, then what does a specialty running store offer aside from a place of like-minded individuals?
i was thinking that since there are none here(specialty shoe stores in the area), the ability to offer such advice would be a mainstay of the store.
i looked into fleetfeet BTW, and don't fell like it is a "fit" that i am looking for.

i went to another town to get my shoes (and advice) after reading articles about overpronation and after seeing a photo of me running in a tri... definite overpronator. i m very happy with the results.
i intend to return there to help their business even if i can get a better deal online. but i'm wierd that way.

jeiii's picture
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528 days
jeiii posted 1 year ago.

I manage a fitness equipment company and our owner tried opening a bike shop in one of our stores a couple years ago which was a disaster but let me help you learn from his mistakes:
1. Hire in someone experienced to help you run the store and learn fitting, etc. from them. You can get all the formal training you want but nothing beats real world experience.
2. Try and work with one of your reps to help them set up training classes for you. I would imagine like alot of other fields the manufacturers have some type of schools for fitting which they benefit from having by encouraging you to sell your product. Saves you from flipping the bill yourself.
3. This is where I felt we failed with our bike shop. Get involved in as many community events to promote your store as possible. Try to get yourself set up as a location for race packet pick-ups, organize training runs, bikes and swims through your store. Basically give people another reason to come to your store besides just buying something to give yourself more exposure.

RoughToughHough's picture
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RoughToughHough posted 1 year ago.

beads1985 wrote:
Welcome RoughToughHough.

Thanks :) I like it here. I think I'll stay.

max ping wrote:
i have read a couple of articles online about specialized running stores all claiming difficulty in competing with online shoe sales. if analysis is all roughtough said and nothing more, then what does a specialty running store offer aside from a place of like-minded individuals?

This is a very important question to be answered before trying to open any kind of specialty store! I think many people try to open a specialty store and apply the same old generic retail business model then blame capitalism, competition or the internet for their failures. You have to have something to offer that makes people want to shop there.

Even if the analysis is fairly simple, fit and comfort are still very important, so the try-before-you-buy aspect of a B&M store is very helpful. Even with the simple analysis most people either don't care to research it and just trust the running store guys or don't trust themselves to do the analysis and research a good matching shoe. Beyond that, how would a person know if whatever particular shoe fit comfortably and *actually* had the proper amount of support? We always watched people try their shoes (we always had them run around the parking lot to try them out), and occasionally we would recommend a shoe that didn't work as well as we had expected. We were able to immediately give feedback and offer another suggestion, something you certainly can't get online. Similarly, we would get comments like regarding fit, such as "it's too tight," "the arch rubbed," etc. and could bring them a different shoe that fit better. I think this interaction and feedback helps to gain the customer's confidence.

We got many people who came back time after time asking for the same shoe they had before. Why did they keep coming back instead of buying online cheaper? Laziness? Ease? Loyalty? Whatever it is, it might be the answer to your question.

As for other offerings, we always offered discounts to local schools' teams, military, etc. The owner always met with as many high school teams as he could at the beginning of each XC season to talk with the runners and their parents about biomechanics and shoes, holding little seminars for them and loading his van up with shoes. We also had a guarantee policy on shoes--30 (?) days to try them out; if you have a problem, bring them back for a refund/exchange. Most manufacturers allow you to return them to them, which made it pretty easy to offer this. (I'm not sure if this is specific to specialty stores, or is a general policy). We kept records on what people want so we know what worked (or didn't) for them before, or we would know what to get if they just came in and said, "give me what I had last time."

max ping's picture
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max ping posted 1 year ago.

roughtough,

are you in the east tennessee area looking to start a business? i have an idea...

really, thats all good advice.and i appreciate it immensely.

so is being involved in the community as jeii said. basically though, i think said store will be the gathering place or catalyst for a real community. everyone is scattered here and travel to other areas for events and (buying), clubs, etc.